Reid Sound, Inc. Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.reidsound.com, and Reid Sound, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Reid Sound, Inc. include www.reidsound.com and Reid Sound. The Reid Sound website is a informational site. By using the Reid Sound website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Reid Sound may collect personally identifiable information, such as your:

• First and Last Name

• Email Address

• Mailing Address

• Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) sending us an email message; (b) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

SMS Policy

We do not send SMS messages for promotional purposes. We use texting only to communicate details of confirmed and upcoming events and installations at your request. You may stop receiving messages at any time by replying STOP to any received message. Permission will be asked prior to sending messages using the following message: “Do you agree to receive conversational text messages from Reid Sound? The message frequency will vary and message and data rates may apply. Text HELP for help. Text STOP to cancel. Visit https://www.reidsound.com/privacy-policy for privacy policy and https://www.reidsound.com/terms-of-service for Terms of Service.” SMS consent WILL NOT be shared with third parties.

Use of Your Personal Information

Reid Sound collects and uses your personal information to operate and deliver the services you have requested. Reid Sound may also use your personally identifiable information to inform you of other products or services available from Reid Sound.

Sharing Information with Third Parties

Reid Sound does not sell, rent or lease its customer lists to third parties. Reid Sound may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Reid Sound, and they are required to maintain the confidentiality of your information.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

Reid Sound may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or - First and Last Name - Mailing Address - E-mail Address - Phone Number comply with legal process served on Reid Sound or the site; (b) protect and defend the rights or property of Reid Sound; and/or (c) act under exigent circumstances to protect the personal safety of users of Reid Sound, or the public.

Tracking User Behavior

Reid Sound may keep track of the websites and pages our users visit within Reid Sound, in order to determine what Reid Sound services are the most popular. This data is used to deliver customized content and advertising within Reid Sound to customers whose behavior indicates that they are interested in a particular subject area.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Reid Sound secures your personal information from unauthorized access, use, or disclosure. Reid Sound uses the following methods for this purpose:

• SSL Protocol

When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: - SSL Protocol • Delete your personal information from our records; and

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Reid Sound does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Reid Sound may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Reid Sound, you may opt out of such communications by clicking on the unsubscribe button.

Changes to this Statement

Reid Sound reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Reid Sound welcomes your questions or comments regarding this Statement of Privacy. If you believe that Reid Sound has not adhered to this Statement, please contact Reid Sound at:

Reid Sound, Inc.
92 N. Main Street Bld 15J
Windsor, New Jersey 08561

Email Address: info@reidsound.com

Telephone number: 609-259-9495

Effective as of March 24, 2023